هذي رسالة مكروسفت بعد الرد على رسالتهم الي نسخت ردها حسب ماكتبلي الاخ
ملقوف طيب الحين ارد عليهم على نفس الرساله بايش ممكن لاهنتم توضحولي طبعا نسخت
الرد مثل ماقلتو لي وهذا هو طبعا غيرت الايميلات بحرف xxx
RE: SRX1120663648ID - Windows Live ID:Sign in and password:I forgot my password
من: Microsoft Customer Support (IDENT.LVID.00.00.EN.SYK.MNL.TS.T01.SPT.00.EM@css. one.microsoft.com)
تاريخ الإرسال: 11/محرم/1431 12:33:29 ص
إلى: ???? ?????? (xxx_63@windowslive.com)
Hello xxxx,
Thank you for writing back to Windows Live Technical Support. This is Christian and I understand that you need assistance in retrieving the password for your xxx.@hotmail.com account. I gather that it may have been compromised. I recognize the gravity of your situation and I am here to help you regain access to your account.
I would like to help you regain access right away, but because we value our members' security and privacy, we will need your cooperation in verifying the account ownership. When we receive and verify the necessary information, we can give you an e-mail containing the link that will allow you to reset your password. Please provide the following completely and accurately.
Important: In order to have your issue resolved immediately and to avoid further inconvenience, we suggest that you fill in the account information completely and accurately. Use the same information you have provided when you registered your account. We need at least 48 hrs to properly investigate your password issue. Rest assured that we value the security and confidentiality of the information that you will send us, and it will only be used in resolving your password issue.
Please put N/A or NONE if the question is not applicable.
1. Your Windows Live ID
2. Your first name and your last name
3. Your date of birth (month/date/year)
4. Your country
5. Your state (if applicable)
6. Your postal code
7. Your IP address List the IP addresses from each computer that you use to access your account. To determine your IP address, visit the following Web site:
What Is My IP Address - Shows Your IP Address
The numbers that appear at the top of this Web page is your IP address.
8. The answer to your secret question
9. The "alternate e-mail address" that is on file for the account
10. Your Internet service provider. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. Examples include MSNIA, EarthLink, and Comcast.
11. The last date and time when you successfully signed in
Windows Live Hotmail customers
12. The names of any folders that you created in addition to the default folders
13. Names of contacts in your address book (please include the e-mail address)
14. Subjects of any old mail that is in your Inbox or mail folders
Windows Live Messenger customers
15. Names of contacts on your contact list (please include the e-mail address)
16. Your Windows Live Messenger nickname (display name)
When we receive the answers that you provide, we will review the information and reply.
xxx.hot mail, your patience and cooperation on this matter are greatly appreciated. We look forward to your reply.
Sincerely,
Christian
Windows Live Technical Support
-------------------------------------------------------
Help secure your Live ID against identity theft - visit http://account.live.com and update your password reset and registered information today.
RE: SRX1120663648ID - Windows Live ID:Sign in and password:I forgot my password
من: Microsoft Customer Support (IDENT.LVID.00.00.EN.SYK.MNL.TS.T01.SPT.00.EM@css. one.microsoft.com)
تاريخ الإرسال: 11/محرم/1431 12:33:29 ص
إلى: ???? ?????? (xxx_63@windowslive.com)
Hello xxxx,
Thank you for writing back to Windows Live Technical Support. This is Christian and I understand that you need assistance in retrieving the password for your xxx.@hotmail.com account. I gather that it may have been compromised. I recognize the gravity of your situation and I am here to help you regain access to your account.
I would like to help you regain access right away, but because we value our members' security and privacy, we will need your cooperation in verifying the account ownership. When we receive and verify the necessary information, we can give you an e-mail containing the link that will allow you to reset your password. Please provide the following completely and accurately.
Important: In order to have your issue resolved immediately and to avoid further inconvenience, we suggest that you fill in the account information completely and accurately. Use the same information you have provided when you registered your account. We need at least 48 hrs to properly investigate your password issue. Rest assured that we value the security and confidentiality of the information that you will send us, and it will only be used in resolving your password issue.
Please put N/A or NONE if the question is not applicable.
1. Your Windows Live ID
2. Your first name and your last name
3. Your date of birth (month/date/year)
4. Your country
5. Your state (if applicable)
6. Your postal code
7. Your IP address List the IP addresses from each computer that you use to access your account. To determine your IP address, visit the following Web site:
What Is My IP Address - Shows Your IP Address
The numbers that appear at the top of this Web page is your IP address.
8. The answer to your secret question
9. The "alternate e-mail address" that is on file for the account
10. Your Internet service provider. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. Examples include MSNIA, EarthLink, and Comcast.
11. The last date and time when you successfully signed in
Windows Live Hotmail customers
12. The names of any folders that you created in addition to the default folders
13. Names of contacts in your address book (please include the e-mail address)
14. Subjects of any old mail that is in your Inbox or mail folders
Windows Live Messenger customers
15. Names of contacts on your contact list (please include the e-mail address)
16. Your Windows Live Messenger nickname (display name)
When we receive the answers that you provide, we will review the information and reply.
xxx.hot mail, your patience and cooperation on this matter are greatly appreciated. We look forward to your reply.
Sincerely,
Christian
Windows Live Technical Support
-------------------------------------------------------
Help secure your Live ID against identity theft - visit http://account.live.com and update your password reset and registered information today.